You have worked hard toward your dream of owning a franchise restaurant and are now ready to start hiring. When you dive into the hiring process, don’t overlook the critical role your management team plays in the success of your new endeavor. Selecting a manager who possesses the right traits is vital. But what should you look for in a prospective manager? Keep reading to learn about five key traits you should consider during the hiring process.



Leadership 

Teams are composed of a variety of personalities. Strong leaders can bring those unique personalities together, helping them function as a cohesive and successful team. Additionally, they need to be willing to jump in and help out with any task during busy times or staff shortages.

Detail Oriented

Running a restaurant requires a great deal of attention to detail. The manager you hire should be able to focus on the broader picture while not neglecting the minor details.

Financial Acumen

Your manager will be assisting you with the financial responsibilities of your franchise. Look for someone with a documented history of successfully handling finances.

Sympathy

Both customers and staff will need sympathy and compassion on occasion. Your prospective manager should know when to use kid gloves rather than a heavy hand and how to diffuse a challenging situation.

Flexibility

Restaurant managers work long and varied hours. They are often required to make adjustments on little notice. Being adept at navigating sudden changes while remaining unflustered is vital.

While prior experience as a restaurant manager is an obvious plus, you may not want to overlook strong candidates with diverse backgrounds. A food service background will certainly help your manager succeed, but it’s more difficult to teach the valuable traits listed above. If you have a prospective candidate who possesses these important traits and is a quick learner, don’t count them out!

The Pokémoto Hawaiian Poké franchise provides comprehensive training and support to its franchisees, from your store’s opening day through the day-to-day operations of your restaurant. During your franchise training, you’ll learn tips about hiring the right staff to ensure you have a great team to successfully operate your restaurant. If you have questions about our franchising opportunities or need support with your Pokémoto franchise, reach out to Pokémoto today!